Terms & Conditions
Cancellation Policy
At Simplistic Skin Med Spa, your appointments are essential to us. We understand that appointments may need to be changed or canceled. We ask that you cancel your appointment at least 24 hours in advance so we can attempt to fill your spot. If you do not cancel in advance, you will be charged 50% of of your service price with your on-file credit card. If we can fill your spot, you will not be charged. Effective January 1st, 2022.
No-Show Policy
If you "No-Show" without notice on the day of your appointment, we will charge you 100% of your booked service to your credit card on file. If you reschedule to come in within 1 week of your original appointment, 50% of your no-show charge will be applied as a credit. Effective January 1st, 2022.
Late Policy
If you are 10 minutes or more late, we may ask you to reschedule your appointment so it does not affect our next appointment. If we are unable to take you at the time you arrive, you will be charged 50% of the service you missed. Effective January 1st, 2022.
Gift Card Policy
Gift cards purchased can not be returned. Gift cards are good for face value and may not cover the full price of an originally intended treatment due to a price increase if the gift card is not used immediately. Gift cards do not expire. Effective January 1st, 2022.
Credit Card On-File
Effective January 1st, 2022, we will ask that all clients have a credit card on file.
Return & Refund Policy
At Simplistic Skin Med Spa, we strive to provide our clients with high-quality products. However, we understand that there may be instances of production-related issues. Please read our return/refund policy carefully:
1. **No Refund/Return Policy:**
We do not offer refunds or returns for change of mind or personal preferences.
2. **Production-Related Issues:**
In the rare event that you encounter a production-related issue with your purchase, we will handle these situations on a case-by-case basis. Please contact our customer support team at 928-605-SKIN (7546) within 3 days of receiving your order to report the issue.
Our team will assess the problem and determine an appropriate solution, which may include replacement, or other measures, depending on the nature of the issue.
Thank you for choosing Simplistic Skin Med Spa.
We value your satisfaction and will work diligently to address any production-related concerns promptly and fairly.
Privacy Policy
1. We do not ask for your personal information unless we truly need it 2. We do not share your personal information with anyone except to comply with the law, or to protect our rights. 3. We do not store personal information on our servers unless required for the on-going operation of one of our services. 4. We do not sell any information obtained.
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